Today's Hotel Technology News Today's Hotel Technology News from Hotel News Resource en-us Hotel News Resource Are High-Tech Hotels Alluring or Alienating? - Wall Street Journal As hotels rush to incorporate cutting-edge technology into the guest experience, travelers are split: While some are turned off by robots and text-based ‘hospitality,’ others love the cool efficiency of a futuristic home-away-from-home. Fri, 29 Apr 2016 09:56:59 EST The Chattanoogan Hotel Personalizes Staff Productivity with Maestro PMS ELearning Hotel Staff Self-Learn Instantly On-Site or Remotely from a Growing Library of Over 30 Popup Tutorials; Each Person Optimizes His or Her Own System Training for Greater Productivity Wed, 27 Apr 2016 09:26:50 EST Hotels Have the Data to Be Better with Email - Tnooz OTAs and airlines are well known for sending emails with helpful information and lucrative offers. They constantly remind us that they are there if we need them. But for some reason you rarely see similar messages from hotels. Tue, 26 Apr 2016 10:07:17 EST Lodging Interactive Launches Live Chat Customer Service For Hotels CoMMingle Live is provided through a combination of state of the art live chat technologies and the Company's own live chat agents. All operations are handled in the US and agents are trained to engage with customers as an extension of the property's own operational team. Tue, 26 Apr 2016 07:16:04 EST Don’t Sweat the Hotel Robots...Yet While this recent introduction of robots in hotels may feel like a 'Whoa, The Future is Here' moment, hotels have actually been toying with robots, seriously and not just as a cool gimmick, for about a decade. Mon, 25 Apr 2016 11:18:50 EST ERevMax Boosts Hotel Online Revenue, Generates USD 1.9 Billion in 2015 Hotel customers witness double digit revenue growth YoY Mon, 25 Apr 2016 09:10:16 EST Cornell Finds Revinate Surveys™ Delivers Impressive TripAdvisor Results Increased occupancy and further revenue potential among benefits of Revinate’s guest feedback and engagement platform Mon, 25 Apr 2016 09:03:25 EST TrustYou Announces Partnership with DER Touristik: DER Hotel Brands Use the Global Feedback Platform Family-friendly 'Club Calimera' and the exclusive 'lti Hotels' use TrustYou Analytics to manage and react to feedback in order to constantly improve. The comprehensive evaluation of review data also enables the analysis of different areas, such as service, comfort, rooms, and amenities, to show which positive and negative attributes influence the overall reputation most. Mon, 25 Apr 2016 08:49:49 EST EventSphere Launches New Small-Meetings Booking Solution Powered by Groupize Leading meeting and events company partners with Groupize to offer online platform for planners to source, book, track and manage housing for small meetings Thu, 21 Apr 2016 09:13:00 EST Dorma+kaba Merger Expands Kaba Capabilities with 35 N. America Offices for Fast System Installations Multiple Regional Service Centers and Increased Staff Double Company Strength; Expanded Team Supports Demand for Saflok and ILCO Electronic Lock and Mobile Key Installation Thu, 21 Apr 2016 08:34:32 EST ALICE Grows Leadership Team with New Hires from Zillow Group and TravelClick ALICE announces former Zillow Group Strategic Partnerships Manager Michael Morris as company’s new VP of Sales and former TravelClick VP of New Business Development Jessica Kramer as company’s new VP of Business Development. Wed, 20 Apr 2016 09:02:58 EST Omni Hotels & Resorts Renews Partnership with Knowland Data company remains preferred provider of meeting market intelligence to Omni Hotels & Resorts Tue, 19 Apr 2016 08:55:15 EST Abreu Online Partners with DHISCO to Expand Connectivity Using a single connection through DHISCO Switch, Abreu Online is able to provide its partners with access to real-time rates. Mon, 18 Apr 2016 09:58:19 EST Guest Express Mobile App Proves Successful In Increasing Revenue For Independent Hotels The app is designed to fit a property’s specific needs and can be tailored to promote each individual hotel’s unique on-site offerings. The feature-rich mobile app also integrates seamlessly with a hotel’s property management system (PMS) and provides real-time analytics insight and tailored in-app purchasing options. Mon, 18 Apr 2016 09:02:20 EST Starwood, Wyndham & Marriott Discuss Marketing Strategies to Target the Connected Traveler Integrate Innovative Marketing Strategies to Engage the Connected Consumer Thu, 14 Apr 2016 10:52:16 EST 25hours Hotels Rely on TrustYou’s Global Feedback Platform for Reputation Management for Its Eight Design Hotels TrustYou Analytics helps 25hours Hotels to analyze and react upon guest reviews as well as to benchmark against competitors within many top destinations. Thereby, the hotel chain can develop its strengths at each location, ensure quality standards, and immediately recognize and make use of potential for optimization. Thu, 14 Apr 2016 10:23:40 EST Erevmax Partners With Tripadvisor to Power 'Instant Booking' for Hotels ripAdvisor’s instant booking functionality now allows travelers to make reservations directly with hotels without leaving the TripAdvisor website. The reservations are delivered to the hotels via eRevMax. Wed, 13 Apr 2016 08:15:13 EST Fastpayhotels Partners with SiteMinder to Meet Hotel Demand for Prepaid Rooms The partnership makes Fastpayhotels the only channel available through SiteMinder’s Channel Manager that provides hotels payment at time of booking for their rooms, up to 390 days in advance of stays and with no refunds for cancellations. Wed, 13 Apr 2016 08:01:51 EST Datavision Announces Business Intelligence Customer Conference in May Datavision User Conference offers educational sessions, networking opportunities, and opportunities to impact future development Wed, 13 Apr 2016 07:47:01 EST The Q2 2016 Edition of HeBStrategy: Hospitality Digital Technology & Marketing Strategy Whitepaper Now Available! HeBS Digital, the leading hotel digital technology, full-service digital marketing and website revenue optimization consulting firm, announces the release of the HeBStrategy Q2 2016 Edition, now available for download. The forward-looking whitepaper includes analysis on must-know trends and happenings in hospitality digital technology and marketing. Tue, 12 Apr 2016 13:07:29 EST