Today's Hotel Technology News Today's Hotel Technology News from Hotel News Resource en-us Hotel News Resource Technology's Role in Event Planning - By Kate Vasiloff, GBTA Foundation A majority of planners (57 percent) use events or meeting management technology or software when planning events and nearly all who do (96 percent) find value in using technology to manage their meetings and events. Additionally, almost six in ten (58 percent) of those who do not currently use it see the potential for technology to improve their processes and programs. Thu, 27 Oct 2016 12:53:02 EST Why Travel Marketing Needs to Go Cross-Device - By Russell Young Strategy Analytics estimates that by 2020, there will be 33 billion (yes, billion) connected devices worldwide. This means that every man, woman and child will have 4.3 devices each. People are already searching and booking across multiple screens everyday, and with this behavior only looking to increase, the challenge for travel marketers is how best to reach them. Thu, 27 Oct 2016 11:35:01 EST Historic Hotels of America™ Members Using NAVIS Narrowcast™ Average $1.4 Million Increase in Yearly Revenue and 14X ROI NAVIS is the newest Alliance Partner of Historic Hotels of America and will be a sponsor at 2016 HHA conference Thu, 27 Oct 2016 10:20:12 EST Maestro PMS Exhibits Latest Innovations for Independent Hotels and Resorts at HX and TribalNet Shows Expanded Guest Data Analysis Tools; Integration with Konami SYNKROS Gaming System; Online Check-In and Digital Signature Capture Strengthen Guest Service Wed, 26 Oct 2016 10:28:18 EST Skoosh Selects TrustYou to Provide Meta-Reviews for Its Travelers One of UK’S Leading Booking Engines Augments User Experience with Unbiased Third-Party Review Summaries Wed, 26 Oct 2016 10:17:53 EST Iconic Spanish Hotel Group: Demand for Hotels and Personalisation Has Grown, SiteMinder Was a Turning Point On the back of a record summer for total spend by international tourists, Spain’s Hoteles Casas y Palacios de España, part of Intergroup Hoteles, has revealed its occupancy and average daily rate have increased by fifteen percent this year. Wed, 26 Oct 2016 09:36:50 EST What’s Your Travel Partnership Strategy? EyeforTravel’s latest whitepaper uncovers how companies are finding success with efficient partnerships & data sharing Tue, 25 Oct 2016 15:39:03 EST The 'Connected Guest' - What Do They Really Want? - By Jos Schaap Guests are embracing new technologies and apps on a daily basis, and hotel companies are trying their best to also get into the fray by developing their own guest facing applications to drive loyalty. All of this comes during the most fascinating time for the hotel industry as it grapples with the disruption from alternative lodging companies such as Airbnb and HomeAway. Tue, 25 Oct 2016 10:16:11 EST How Big Data And Analytics Are Changing Hotels And The Hospitality Industry - AIRS The hotel and hospitality sector caters to millions of travellers every day, and each one of them checks in with their own set of expectations. Meeting those expectations is the key to getting people to return, and increasingly hotel and leisure operators are turning to advanced analytics solutions for clues about how to keep their customers happy. Mon, 24 Oct 2016 15:17:09 EST How to Use Online & Voice Channel Analytics to Fully Understand True ROI from Digital Marketing Background As mobile bookings and website visits increased by 46% and 28% year over year (HeBS Digital Research), it is critically important to determine and track the contribution of digital marketing campaigns to voice reservations. Mon, 24 Oct 2016 11:50:14 EST DHISCO Expands Its Global Reach With Three New Partnerships DHISCO Inc. today announced new partnerships with Ultimate Jet Vacations, Rustar Tourism and designed help automate their systems and services while broadening the sales reach of DHISCO’s more than 110,000 hotel partners around the globe. Mon, 24 Oct 2016 10:54:28 EST TrustYou Launches Extensive Partner Program 'TrustYou Connect' Offering Free Guest Feedback Solutions TrustYou, the world's largest guest feedback platform, today announces the launch of TrustYou Connect allowing eCommerce providers like PMS, CRM, IBE, RMS, OTA, and GDS to integrate TrustYou’s guest feedback platform. More than 20 partners worldwide such as FASTBOOKING, Cloudbeds and eRevMax have already integrated with TrustYou Connect to offer guest feedback solutions to thousands of hotels across the globe. Thu, 20 Oct 2016 11:55:20 EST WTM Launch: Mobile PMS App from Hotelogix Cloud-based PMS provider introduces its revolutionary new mobile app – the ‘PMS in your Pocket’ Thu, 20 Oct 2016 11:08:31 EST Cornell Study Finds Substantial Benefits from Tabletop Ordering Technology Although tabletop ordering technology can be expensive to install, many restaurants are adding ordering pads to their tabletops - and a new study from the CornellCenter for Hospitality Research (CHR) finds that the tabletop technology can both speed table turns and increase average checks. Wed, 19 Oct 2016 11:41:54 EST The Importance of Business Travel Innovation - By Greg Abbott, SVP, DataArt, Travel and Hospitality Practice I recently had the pleasure of sitting on a panel with prestigious business travel leaders to discuss the major issues facing the sector. One of the overarching sentiments emerging from the event was the fact that we are entering a period of significant evolution for the business travel sector, with technology moving at an increasingly rapid pace. Wed, 19 Oct 2016 11:37:28 EST Starfleet Research: 92% of Hoteliers Focused on Improving the Guest Experience Hoteliers are forever searching for new ways to improve guest loyalty and the quality of the guest experience. These new ways can come in many forms, including technology innovations that provide specific guest features. Mobile keyless room entry is a good example. Wed, 19 Oct 2016 09:49:31 EST Marriott Launches Platform for Wholesalers Marriott International, Inc. (NASDAQ: MAR) has unveiled a new distribution and booking solution,, that provides thousands of authorized wholesalers, destination marketing companies, and tour operators access to real-time rates and inventory for more than 4,200 Marriott properties around the world. Mon, 17 Oct 2016 13:07:10 EST Playing Possum and Penguin: A Hotelier’s Guide to Navigating Google’s Recent Algorithm Updates The realm of organic search saw a very busy September marked by not just one, but two Google algorithm updates. Mon, 17 Oct 2016 07:54:17 EST Key Metrics for Measuring Hotel Performance Revenue management strategies have played a huge role in helping hotels cover their operating expenses even during the off-peak seasons. Unfortunately, a number of hotels do not track the performance of individual channels – a critical step to ensuring maximum profitability. Fri, 14 Oct 2016 10:13:47 EST The Complete Guide to Choosing the Right Website CMS Technology, a New EBook Just Launched by HeBS Digital A hotel website needs to be so much more than a pretty face for the property; it needs technology powering it that is built to drive direct hotel bookings. A successful hotel website must incorporate the right balance of excellent design, state-of-the-art website CMS (Content Management System) technology, robust merchandising capabilities and engaging visual and textual content, while providing optimum user experience from top to bottom. Wed, 12 Oct 2016 15:48:01 EST